Starting with either a face-to-face meeting or a phone call, we identify your goals, how digital platforms will support your organisation, your audience, what’s happening in your industry, your preferences and the technology that needs to be in place to complement your website (such as email marketing tools, payment gateways if you need e-commerce or social media integrations). Then, based on the requirements, we craft a customised project plan so you know exactly what to expect and when.

Once you’re happy with the project blueprint, we move on to design iterations (often supplying 2-3 styles to give you options from the outset). Once one has been selected, we begin building your website pages and creating/incorporating your content, from text and images to maps, social streams, videos and forms. We'll also implement all necessary integrations and will perform basic search engine optimisation (SEO) to ensure your site will rank will with Google and other providers.

Feedback is supplied regularly so that we're always moving in the right direction and we will provide you with a live document to comment on whenever you see fit. Prior to handing over the site for final review, we will complete thorough quality assurance using our extensive checklist. but once all build work has been completed, you'll be asked to sign off on the site in preparation for delivery. 

Finally, we'll connect your domain to the website, submit it to Google for indexing and conduct post-live checks to ensure expected site performance. At this stage we will also supply any necessary training videos if you have chosen to update your site in future.