CRM & email marketing
Combining strategy with end-to-end service delivery, we help organisations communicate better with their customers
Areas covered
The areas below are never approached in isolation – we understand how they all fit together and always aim to see the bigger picture.
Customer relationship management
Creating a better experience for customers is at the heart of everything we aim to do, so we bring expertise on best practices in the CRM space as well as knowledge on CRM system administration, allowing organisations to collect and organise their customer data effectively before using it to enhance their proposition.
Email marketing
With over 15 years of email marketing experience, we are experts on multiple platforms and know how to get email delivered, personalised, opened and engaged with to deliver outstanding ROI and value for any organisation. Integrating customer data feeds, email design, system setup and end-to-end reporting are all covered.
Forms & Surveys
We can help organisations capture data more effectively (by using pre-populated forms, for example) as well as collect and analyse feedback from members/customers to create an environment thriving on data-driven decision-making to inform new features in an organisation’s roadmap.
System/platform expertise
Work
